Dubai, July 5 (TNS): Day after announcing that it would stop serving ‘Hindu meal’ on its flights, Gulf carrier Emirates scrapped its decision on 4 July, citing customer feedback.
In a U-turn, the airline said it would discontinue to ‘Hindu meal’ to its customers.
On June 3, Emirates had announced that it won’t serve ‘Hindu meal’ anymore, and that Hindu customers could choose from a variety of regionally-inspired vegetarian and non-vegetarian special meals.
Emirates is the single largest foreign carrier operating in India in terms of flights.
“Based on feedback from our customers, Emirates confirms we will continue to provide a Hindu meal option, to make it easier for our Hindu customers to identify and request this option,” the airline said in a statement.
Stressing that Emirates constantly reviews its services after taking into consideration customer feedback, the statement added: “Food and drink form an integral part of any Emirates flight experience and our menus are created by leading chefs to reflect the culture and preferences of Emirates’ diverse customer base.”
It noted: “Emirates has always provided a wide variety of special meals that can be ordered at least 24 hours in advance to cater to our customers with medical or religious dietary requirements, including our Hindu customers.”
While announcing the decision to discontinue the ‘Hindu meal’ option too, Emirates had referred to the company’s review of the products and services available to customers.
The airline had also said its Hindu customers could order in advance from “a wide variety of regionally-inspired vegetarian and special meals” catering to specific dietary requirements.
“Emirates also offers options of religious meals like Vegetarian Jain Meal, Indian Vegetarian Meal, Kosher meals and Non-Beef non-vegetarian options as well,” it had said.
The airline operates flights to Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Mumbai, Kochi, Kolkata and Thiruvananthapuram, according to its website.