Islamabad, July 7 (TNS): The Indus Motor Company, an authorized franchise of Japanese giant Toyota Company in Pakistan has vowed to provide international-standard services to its customers in the country.
Rehan Ahmed Khan, Regional Technical Manager North, in a statement said that they are true believer in customer first philosophy and are zealous in providing best quality service in town.
He said that technical observations are always addressed at the earliest, with development of effective counter measures for re-occurrence prevention.
Company has always initiated proactively “special service campaigns” through media adds in the past as well, which serves a vital role in strong bond of trust with the customer through media.
He also said that we own such observations (even minor) as an opportunity for improvement.
Taimur, one of the complainants, who had purchased a Toyota Grande CVT 1.8 2017 model car from a franchise named Toyota Capital in I-9 Sector of Islamabad a month back, said that the car started having problems after a week’s get-up-and-go.
